Shipping & Delivery
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We charge $9.99 for shipping on orders under $99, and free shipping on orders over $99. Shipping time is usually within 5 working days.
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Our orders are mostly fulfilled by Amazon. They choose the best carrier for you.
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Currently, we only ship to United States. We will try our best to bring our products to more regions in the world
Warranty
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Yes, we offer a one-year warranty on all our products.
All our products are subject to quality control. Our warranty covers manufacturer defects. This warranty covers any manufacturing, design or material defects. Please notify us immediately upon discovery of any defects. It does not cover damage, misuse, or other problems not caused by manufacturer defects. -
You can find the claim warranty page in our footer links, or just visit here
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Sorry, currently we do not provide repair services. For more details, you can take a look at our warranty page.
Returns & Refunds
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
Please contact us at support@trudavegear.com and return the items within 30 days of receipt.
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Sorry, we do not provide free exchange services, if you have questions about the products. feel free to contact us. Our support team will take care of it.
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Please drop an email to support@trudavegear.com with your order number and reason, our support team will solve it for you.
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Usually, it will take 3-5 business days for you to receive the refunds after we confirmed your request.